CatPrint Walkthrough: Part Two – Production Pre-Press

In the first part of our CatPrint Walkthrough series, we talked about what happens when you place your order.

If you want to know what happens to your order after it is pre-pressed in Customer Service, read on:

After jobs are pre-pressed in Customer Service, they are sent to the Production Queue and go through a second quality check. During this step, a Production Specialist will look for any job comments added to the order, and will make sure the comments are noted. If there are any questions or concerns about your print job or your files, Production places the job on hold. When a job is held, Customer Service contacts the customer about the question or issue. If everything looks good, the job is then sent to print.

production pre-press

Production Pre-Press

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About

CatPrint is a boutique color printing company offering premium short run printing via the internet. When founded in 2004, the company was operated out of the owner's basement. Today, CatPrint has expanded into a cutting-edge web establishment, employing a team of workers with expertise in the fields of graphic design, productions and customer service. We also guarantee the use of the largest and most innovative digital presses available to us. Throughout our development, we strive to remain a customer-conscious organization, always trying to offer the most satisfying printing experience. Remember, our main concern is always you – the customer!

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3 comments on “CatPrint Walkthrough: Part Two – Production Pre-Press
  1. […] the CatPrint Walkthrough series, you might want to learn about Customer Service Pre-Press, Production Pre-Press, and Printing & Color Maintenance before reading […]

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  2. […] the second part of the series, we talked about how a Production Specialist will make a second quality check and work with Customer Service to make sure any comments are […]

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  3. […] Production makes the second quality check and works with Customer Service to make sure that customer comments are […]

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